Who actually does the work?+
Our AI team does the work — answering calls, drafting follow-ups, requesting reviews — and a human reviews anything customer-visible before it goes out. You're hiring a service, not buying software to operate. Every AI-answered call discloses that it's an AI assistant.
Is this software I have to learn?+
No. You hire the work done. There's a dashboard if you want to watch what we're doing, but nothing depends on you logging in — setup is founder-led against your accounts, and the work runs whether you look or not.
How do monthly and annual billing work?+
Choose monthly billing or pay the full year up front with annual billing. Annual cards show the yearly total and its equivalent monthly rate. Upgrade, downgrade, or cancel anytime by email from your dashboard under the current billing terms. Cancellation does not change the published refund policy.
Can I start without paying?+
Yes. Start free with a limited chatbot, CRM, and read-only analytics workspace. No card is required. Managed phone, booking, review, and Core 6 workflows begin with the paid Pilot at $199/mo.
How quickly will I see the system working?+
Setup starts after onboarding and required account access are complete, with a 48-hour target for first configured Core 6 value. Provider approvals, routing, consent, testing, and customer decisions can extend activation. Lead, booking, ranking, revenue, savings, and ROI timing are not guaranteed; the published 60-day policy covers only eligible subscription fees and excludes other listed costs.
What's the difference between the plans?+
Every plan starts with the Core 6 Front Desk and differs by included caller volume and operations depth. Pilot ($199/mo) includes 50 unique callers/mo. Growth ($349/mo) includes 150 unique callers/mo. Empire ($599/mo) includes 400 unique callers/mo. Growth adds dispatch, technicians and memberships; Empire adds job costing, reports and the AI business coach. Minutes are unlimited. The published additional-caller rate is $0.50; confirm applicable usage terms before paying. Each workflow still needs its required access, configuration and approvals.
Can I switch plans later?+
Yes. Upgrade or downgrade subject to the current billing terms. Newly purchased services still require their credentials, approvals, provisioning, and testing; they do not share a universal launch time. Downgrade timing is shown before confirmation, and export rights follow your agreement.
Do I need ad spend on top of the subscription?+
Only the AI Ad Management and AI Retargeting services require separate ad spend, paid directly to Google or Meta. Every other service is fully included in your subscription price.
What if it doesn't work for my business?+
Qualifying new subscriptions can request eligible subscription fees under the published 60-day policy. Ad spend, third-party costs, and some setup work are excluded. Lead volume, bookings, revenue, savings, and ROI are not guaranteed.
Do you have customer testimonials?+
No — and we won't fake them. Sovereign is pre-revenue. Instead you get a working product, a public list of what shipped this week, the guarantee, and a founder who stakes his name on the setup.
How is this different from a marketing agency or GoHighLevel?+
Sovereign publishes its own current scope and pricing rather than making unsupported claims about another provider's price or contract. The supervised Pilot starts at $199/mo with monthly billing, founder-led configuration, visible activation states, and customer-facing actions governed by approved controls.